Cancellations
If you cancel 48 hours or more prior to the workshop, you will receive a full refund.
Less than 48 hours prior to the workshop or in case of no-show, there will be no refunds.

Reschedules
You may reschedule a booking 48 hours or more prior to the workshop.
You can only reschedule once, free of charge. Any further reschedules will incur a fee of 50% of the booking.

Items that are left with us to be completed (e.g. firing ceramics) or for you to return later to finish yourself or to collect are subject to this policy. Due to limited storage space, we can not hold your items indefinitely.

All items must be collected within 6 weeks unless otherwise specified.

• If we are finishing your piece (e.g. firing), the 6 weeks starts from when the piece has been finished and is ready for collection.
• If you are returning to finish or collect your piece, the 6 weeks starts from the day you leave it with us.

For pieces that we are finishing, we will notify you via email when they are ready for collection. We are not responsible if the incorrect contact details were provided or if you did not receive the email (e.g. went to spam). If you don’t hear from us within the expected timeframe, please contact us.

If your items are not collected within the 6 week period, we cannot guarantee it will be available after this timeframe. We may donate, sell, or dispose of the item, and if this occurs, you will not receive a refund.

No, we do not offer private events and we do not hire our space out.

If you would like to reserve a table for a drop-in session, please send us an email at hello@thesunshinelane.com (maximum 8 participants)

Unfortunately, we do not allow food in our space but you are more than welcome to bring drinks (non-alcoholic).

We do have coffee, tea and water available as well.

No, you do not need to make a booking. Come in anytime we're open and get crafty!

We are open Wednesdays-Sundays, 10am-4pm.

If you would like to reserve a table for a drop-in session, please send us an email at hello@thesunshinelane.com (maximum 8 participants)

If you would like to reserve a table, we can accept a maximum of 8 participants. A payment of $10 per person is required to secure your reservation.

All bookings are allocated a 2 hour session. We will hold your table for up to 15 minutes.

Any reservations cancelled with less than 48 hours notice or no shows will receive no refund on your booking fee ($10 per person).

To reserve a table, please contact us at hello@thesunshinelane.com or send us a DM on Facebook or Instagram.